This is a Hybrid role open to applicants in Salt Lake City UT or Portland OR

Who we are:

AskNicely is the award winning customer experience platform for service businesses and we’re on a mission to make frontline work more rewarding. With teams in the United States, New Zealand and the Netherlands, we’ve got backing from amazing venture capital partners to pioneer a new category of software that will improve the daily lives of millions of frontline workers.

Lot’s of people ask about the culture at AskNicely. There are three non-negotiables to what we call “living in the purple”:

• Play to Win: We bring our “A” game to solve problems, collaborate with teams and support customers with the urgency of an owner. We have high standards, but favor progress over perfection – keeping it simple as we grow.
• Love Your Feedback: We’re in the business of feedback. We model transparency, curiosity and getting and giving feedback to keep improving..
• Be Nice: We believe a great business can be built by nice people who are *kind* to one another. We are human. We show off our personality. We stay humble.

What you'll do:

As an SDR at AskNicely, you’ll be the first point of contact for prospective customers. Your goal? Start meaningful conversations, qualify leads, and build a healthy pipeline for our Account Executives. Your role will involve:

• Target Account
• Multi-threading
• Cold Calling
• Email Sequence
• Cadence

Who you are:

• Proficient in prospecting techniques: Cold calling, email outreach, and social selling.
• Strong communication and interpersonal skills: Build rapport and champion AskNicely’s value proposition.
• Highly organized and detail-oriented: Maintain a transparent report of all channel communications with your prospects to provide clear, accurate, and thorough information when scheduling meetings for the Account Executive team.
• Thrives in a fast-paced environment: Embrace challenges, learn quickly, and demonstrate a growth mindset.
• 1+ years of experience in a sales, lead generation, or customer-facing role Excellent written and verbal communication skills—you know how to get to the point and keep people engaged.
• Curiosity and resilience—you’re not afraid of hearing “no” and see every outreach as a learning opportunity.
• A self-starter mindset with strong time management skills and a bias toward action.
• Comfort working in a fast-paced environment.

How we show up for our team:

• Comprehensive benefits package including FREE medical, dental, vision, short term disability, paid parental leave, life insurance and other supplemental options
• Accrue up to 4 weeks paid time off - plus an 5 extra "Nice Days" per year
• Flexible, hybrid work environment
• Up to $1,500 Learning and Development reimbursement per year for personal or professional growth
• Up to 4% match on 401k contributions

Studies have shown that, while men will typically apply to a role when they have 60% of listed qualifications, women and marginalized communities tend to only apply when they meet 100% of the listed qualifications. Upholding marginalized communities is central to our core at AskNicely, so we encourage you to apply, even if you don't meet 100% of listed criteria.