At Basis, our purpose is to radically accelerate the clean-energy revolution - starting with smarter, safer, and more efficient homes. We’re focused on improving experiences for people through the application of technology, data, and a deep understanding of human behaviour.

Basis is driven by purpose, real innovation, and ambition. We have a talented team spread across New Zealand, with a creative space by the beach in Takapuna, and Electronics Design Labs in Christchurch where our physical products come to life.

Our team is smart, curious and has some big goals - so if you’re interested in joining a fast-growing and startup that is design-led and puts people at its core, then we’d love to hear from you!

The Role

As a Senior Digital Product Designer at Basis, you will play a central role in the end-to-end design of our digital products (primarily mobile and web applications), delivering exceptional user experiences through research, prototyping, testing, and high-fidelity design. This role is instrumental in shaping the journey of both consumers and tradespeople ("electricians") by applying deep design craft, user empathy, and a holistic design approach.

Some of the things that you might be involved in include:

User Research: Conduct research and analysis to identify user needs and pain points. Provide a well-defined user narrative and contribute to the strategic direction of projects.
User Testing: Lead usability testing initiatives to identify issues, pain points, and areas for improvement. Gather feedback and iterate quickly to refine digital experiences.
User Experience Design: Apply a holistic, end-end human-centred design approach (ideation to delivery). Facilitate the design of journey and story maps based on robust research. Define and design intuitive user experiences by identifying user problems and devising elegant solutions.
Prototyping: Create wireframes and prototypes using Figma or similar tools.
High fidelity design: Deliver high quality, production-ready UI screens, components and user flows. Contribute to and help evolve design systems and component libraries. Maintain well-documented design specifications to support efficient development.
Design acceptance: Review, test and accept developed app screens, flows and features from a design and experience perspective. Maintaining a high, but pragmatic bar for quality.
Strategy: Assist Head of Design with creation and execution of design strategy.
Collaboration: Work closely with stakeholders, product design teams (both physical and digital), development teams, and test engineers to define project goals, user flows, and information architecture. Work alongside design peers to critique, review and develop ideas and mentor junior team members. Translate product strategy into design direction by participating in discovery, roadmap planning, and cross-functional prioritisation.

You will be expected to work efficiently and pragmatically, drawing on your experience and leveraging the right tools to move quickly through the process—so your focus remains on delivering quality, elevating design craft, and creating exceptional user experiences.

About You

We think you’ll be a fit for this role if you have the following skills/or traits:

Formal design training or equivalent practical experience (Bachelor of Design or equivalent) preferred. However, we welcome applicants from all backgrounds and encourage those with non-traditional paths into design to apply
Strong foundations in design principles, UX methodologies, and interaction design
Experience applying UX frameworks to solve complex challenges at scale
A strong portfolio of high quality UX and UI work with a primary focus on mobile application development
Experience with the end-to-end design lifecycle including; the early-stage design processes, such as strategy, research, and problem framing right through to launching, and post-launch product improvements
Deep exposure to iterative, agile product development practices
An ability to take initiative, follow through on what you say you’ll do, and own your mistakes
Determination and tenacity, maintaining a positive attitude in challenging situations even when faced with ambiguity and shifting priorities
A strong, collaborative, proactive communicator who can explain the "why" behind design decisions, and can share thoughtful and candid feedback when critiquing design work

Research shows that while men apply for jobs when they meet ~ 60% of the job criteria, women and other marginalised groups tend to apply only when they check every box. So if you think you have what it takes, but are not sure you check every box, we still want to hear from you 🙌

Portfolio Guidance

When submitting an application, we need to see the best examples of your work in across digital products in your portfolio. Please ensure you focus on projects that:

Showcase your experience working with mobile applications (this experience is a requirement and non-negotiable)
Demonstrate experience working on a product from early stages to launch and beyond
Highlight both your experience in UI and UX - we understand you may have a natural strength towards one area

Applications without a portfolio will not be considered.

Benefits

A competitive salary and employee share scheme (ESOP)
A hybrid-first culture - work from home or come into the office, it's totally up to you
Unlimited annual leave so that you can take the time that you need to re-energise
Tools of trade, including laptop and headphone allowance
Flexible hours - we focus on effort and outcomes, so adjust your hours around your children, hobbies, or other commitments
A schedule of fun team events throughout the year (ziplining, knife throwing, lawn games, what's next?)
Office dogs + steady supply of fresh fruit and snacks in the office
Access to Clearhead, our well-being programme which gives you 5x free sessions with a psychologist per year
A commitment to diversity and inclusion: Pride Committee and partnering with Pride Pledge, DEIB Committee, EEO Policy and well-being strategy!
Parental leave policy that tops up wages to 100% for the primary caregiver for up to 22 weeks and up to 6 weeks for secondary caregivers (conditions apply)
The opportunity to learn and develop from some of the best and brightest minds in the industry!

Let's Talk!

We’d love to hear from you! No need to submit a cover letter - just click 'apply' to answer a few short questions of ours (we find this gives us more insight) and attach your CV.

If you have any questions about the role, fire them over to Steph at [email protected]

Department: Product and Design
Role: Digital Design
Locations: Auckland
Remote status: Hybrid
Employment type: Full-time
Hybrid - Office/WFH: Yes