Location: Auckland
Type: Full Time, Permanent
Reports To: CTO, Ben Tan
Start Date: Immediate
Compensation: $160-180,000

The Opportunity

Immigration is one of the last professional services yet to be reimagined by technology, which makes it one of the most exciting places to be an engineer right now.

Most of the industry still runs on shared drives and email chains with manual human analysis - we're building the platform that replaces all of that.

You'll join a growing engineering team working across frontend, backend, AI integrations, and third-party APIs on a modern full-stack JS platform, shipping features where the stakes are real and no two tickets look the same. If you want to build something with LLMs, security constraints, and multi-jurisdiction complexity to keep it interesting - this is that role.

About Concord

We exist so that exceptional people and companies can work wherever their ambition takes them.

Concord is a specialist immigration firm built for the speed and complexity of high-growth tech. We've already processed 3,000+ visas across US, Australia, New Zealand, and the UK for clients like Andreessen Horowitz, Blackbird, Tracksuit, and Zuru, and we’re just getting started.

We spun out of Crimson Education because we saw an industry ripe for reinvention. Our founding team has built and scaled companies before; now we're combining that operator DNA with purpose-built technology to make global mobility seamless and transparent.

Most immigration firms still run on tired email chains and clunky shared drives, which means slow processes, opaque timelines, and a lot of unnecessary back-and-forth. We built our own platform to kill all of that. Our custom-built app gives applicants real-time visibility into their case and automates the admin so our highly experienced legal team can focus on the high-judgment work that moves cases forward.

We hire ambitious problem-solvers who choose ownership over complacency. If you want a seat at a startup where you ship things that matter, keep reading.

About the Role

You'll be a senior engineer on Concord's Auckland-based product team, building on a modern full-stack JS platform (TypeScript, React, , PostgreSQL). The work spans the full surface area - from petition drafting tools and automated feedback systems to MCP interfaces and HRIS integrations.

A significant part of the role is R&D around large language models: figuring out where they genuinely help (beyond gimmicky demos), testing and optimising AI features for performance and reliability, and extending AI into internal tooling for productivity, security coverage, and code quality as we scale.

Security is non-negotiable. You'll architect how we isolate client data across multi-jurisdiction workflows with complex permission requirements, and make critical decisions about what data is exposed to an LLM. Passports, financials, family relationships, biometrics - this is the most sensitive data a person can hand over, and you'll own how we protect it.

You won't be executing someone else's spec. You'll work directly with immigration lawyers, case managers, and ops to design workflows and features that scale across jurisdictions and visa categories. This role reports to the CTO, and the engineering team currently works four days a week from our Parnell office.
Success looks like: shipping high-stakes features with confidence, meaningful AI capabilities embedded into the platform, and a security posture that matches the sensitivity of the data we hold.

What you'll own

• Platform development: Build across the full stack (frontend, backend, AI, third-party APIs) on a modern JS platform, shipping features that streamline everything from evidence collection to automated form generation.

• AI R&D & integration: Explore, validate, and implement LLM-powered features in both customer-facing and internal workflows, with an emphasis on where they genuinely improve performance and accuracy.

• Security & privacy architecture: Design how we isolate sensitive immigration data across multi-jurisdiction workflows, manage complex user permissions, and control what's exposed to language models.

• Product shaping: Partner with domain experts (lawyers, case managers, ops) to design workflows, automations, and features that scale globally — petition drafting tools, feedback systems, HRIS integrations, and more.

• Internal tooling: Extend AI into Concord's own development workflows for productivity, security coverage, and code quality as the team and platform grow.

Who we're looking for

You'll thrive at Concord (regardless of the role) if:

• You're energised by pace and ambiguity, not paralysed by it. When something's hard or unclear, your instinct is to figure it out rather than wait for instructions.

• You communicate with clarity and precision, whether the audience is a nervous applicant, a time-poor CEO, or a room full of people who know nothing about immigration.

• You're wired for outcomes. You don't confuse being busy with being effective.

• You're curious by default. You experiment with new tools, challenge existing processes, and consider "we've always done it this way" a poor excuse.

To succeed in this role you’ll also need:

• 5+ years building software, ideally on complex SaaS platforms or in high-growth startups. You've architected, built, tested, and shipped features where failure isn't an option and you know what it takes to get them across the line.

• Deep experience with modern JS frameworks (TypeScript, React), strong experience with SQL-based databases, and familiarity with AI/LLM frameworks, including an honest sense of where they shine and where they fall short.

• A problem-solving mindset. You thrive on untangling complex problems and delivering elegant, straightforward solutions.

• Product-first thinking. You care about what you build, not just the code but how it feels and performs for users. You stand behind the design decisions you make.

Bonus points if you:

• Have experience building in regulated or security-sensitive domains (fintech, healthtech, legaltech).

• Have worked with LLM integration in production environments, not just prototypes.

• Have experience with multi-tenancy and complex data isolation patterns.

Why you’ll love working at Concord

• Your work changes lives, and you'll get to see it happen. It's rare to work somewhere the impact is this tangible. You'll help a founder land in San Francisco and later watch them announce their Series A. You'll help a brilliant operator relocate for the role of a lifetime, and see their journey evolve from there. The impact here isn't abstract. You can trace a direct line from what you did to a company scaling or a person's career trajectory changing for the better.

• You'll grow faster here than anywhere else. We're early-stage and scaling fast, which means you'll get exposure and responsibility that would take years to earn at a larger organisation. We prefer to stretch people into opportunities early - leadership and strategy roles open up as we grow, and we'd rather promote from within than hire from outside. You'll also have access to development opportunities across our parent company, Crimson Education, where 33% of all hires last year were internal moves. Everyone gets a $1,500 annual learning budget, direct feedback through radical candour, and no space to coast.

• We’re high trust, and high ownership. Everyone at Concord holds equity through the Crimson Education ESOP scheme. When the company wins, you win. Day-to-day, that ownership mindset extends to how you work: we're office-first but flexible around the edges. If you need to shift your morning for school drop-off or block out an afternoon for focused work - that's your call. We hired you for your judgement, we're not going to micromanage how you use it.

• The people here are the reason it works. We're a small team of experienced operators, many of whom are immigrants themselves. We've sat on both sides - as the person navigating a visa process, and the one trying to hire across borders. That lived experience means we hold ourselves to a higher standard, because we know what's at stake. We're tightly collaborative, we challenge each other constantly, and everyone here is expected to contribute at the level the work demands - no bystanders.

Everyone’s welcome

Concord Visa is built on the belief that moving countries should be possible for everyone. We bring that same philosophy to our own team. We welcome applications regardless of ethnicity, gender identity, disability, age, sexual orientation, or any other characteristic. And yes, for the right person, we'll sponsor your visa. We know a thing or two about that.

How we hire

1. You apply: Submit your application. You’ll also need to answer a handful of questions which help us narrow down your alignment with Concord & the role.

2. Intro call (20 min): Mutual fit chat to get to know you better. We'll answer your questions too.

3. Work sample (90 min): A realistic task so you can show us how you think. We’ll ask you to run through the exercise and record a loom for our review.

4. Final conversation (60 min): Deep-dive on your work sample, your experience, our plans, and whether we're a good fit for one another.

5. Offer: References, then a call to talk numbers and start dates.

Ready to join the team?

If you've read this far and you're thinking "that's me", apply below. Take a few minutes on the questions, they matter.

If you're close but not a perfect match on paper, we still want to hear from you. We hire on capability and potential, not checkboxes - though our legal roles do require specific professional registrations.

If you have questions, reach out to the hiring manager, Ben Tan ([email protected])