Head of Partnerships
Joyous
Location
Employment type
Location type
Department
About Us (The Short Version)
Joyous, is a New Zealand founded cloud-based AI platform that helps organisations get actionable feedback from large audiences through private, one-on-one chats at scale. The platform then automatically delivers a detailed action plan for leaders to execute, with no manual work required. This combination of speed, scale, and AI automation makes Joyous a more efficient, engaging, and action-oriented alternative to legacy survey tools, and far more dynamic than traditional focus groups or interviews.
With a globally distributed team of remote first employees Joyous is already working with some of the world's largest organisations, like AT&T, T-Mobile, Nokia, KFC, Taco Bell and Pizza Hut to name a few. While we are a highly collaborative group of like-minded humans, our team can work in the way that suits them best.
Why This Role Rocks
You’ll be building the next phase of the Joyous partner ecosystem - transforming partnerships into one of our most powerful growth engines.
This is a hands-on, high-impact role for someone who thrives at the intersection of strategy and execution. You’ll create and scale a diverse partner network across technology alliances, resellers, consultants, and integrations - while working directly with the CEO and go-to-market leaders to turn relationships into measurable revenue.
You’ll build from what exists today and expand it into something extraordinary: a world-class partner program that fuels growth, deepens customer value, and amplifies our brand around the world.
What You’ll Be Owning (and Loving)
Strategy, Alignment & Growth
- Develop and execute a comprehensive partnership strategy spanning technology, reseller, referral, and integration partners.
- Transform existing relationships into active revenue generators through enablement, activation, and joint go-to-market initiatives.
- Identify, recruit, and onboard new partners aligned with our target industries and customer profiles.
- Design scalable playbooks for partner recruitment, onboarding, enablement, and management.
Partner Revenue & GTM Execution
- Own partner-sourced pipeline targets and deliver measurable ROI across all partner types.
- Work directly with Sales on joint account planning, lead generation, and co-selling motions.
- Develop and manage joint go-to-market programs including co-marketing campaigns and events.
- Ensure partner-sourced opportunities are qualified, tracked, and supported to successful close.
Enablement, Programs & Operations
- Launch and manage partner enablement programs covering training, certification, and sales tools.
- Plan and execute partner events - from executive roundtables to conference activations.
- Build operational rigor around partner reporting, business reviews, and performance metrics.
- Align with Product and Engineering on integration partnerships to ensure technical and commercial success.
Collaboration & Influence
- Work cross-functionally with Marketing, Product, Sales, and Customer Success to ensure partnership alignment across the customer journey.
- Partner closely with Marketing to create co-branded content and campaigns that elevate both brands.
- Develop partnership strategy with the CEO and leadership team.
- Operate as a team of one to start - influencing through collaboration, clarity, and results.
A Bit About You
- 5+ years in B2B SaaS partnership management across channel, referral, or technology alliances.
- Proven experience building or scaling a partner program at a high-growth (Series B/C) company.
- Hands-on and strategic - equally comfortable drafting contracts, closing partner deals, or hosting an event.
- Deep understanding of partnership ecosystems, joint GTM models, and revenue attribution.
- Data-driven with clear KPI discipline and ROI focus.
- Excellent relationship builder who influences at every level, from C-suite to partner managers.
- Familiar with HubSpot and modern partner tech stacks; comfortable with APIs and integration discussions.
- You thrives in a remote-first environment and build strong virtual relationships
How we work
- Remote-first, US-based
- Travel when needed to see prospects or partners in person, including an annual kick off usually in New Zealand!
- Competitive salary, commission, and equity
- Flexibility, purpose, good humans
- A team that values progress over perfection, and conversation over command
Sound like a fit?
If you’re ready to help big telco brands transform how they listen, learn, and lead - let’s talk.
If you'd like to add anything else, please drop us a message: [email protected]
Joyous Benefits
Flexible work
You decide which hours you work, and where you work from.
Joyous Parental Journey
A revolutionary parental journey benefit created for all parents by Joyous parents.
Home office
A mechanical desk and peripherals to get your work-from-home space setup right.
Stock options
We want everyone to share in the success of Joyous - every employee gets allocated stock options.
Health insurance & counseling
Health insurance coverage for all employees and unlimited free access to counseling services.
Flexible public holidays
It's your choice to take any local or national public holiday on a day that is more suitable or relevant to you.
Joy days
Six extra free company-wide days off per year to do whatever brings you Joy.
Merch
Free Joyous merch when you join and each employment anniversary. Plus unlimited discounted merch.
