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Account Manager

Onside Technology

Onside Technology

Sales & Business Development
Bay Of Plenty, New Zealand
Posted on Thursday, April 4, 2024

Onside is a rural safety and compliance software with a vision to power the world's biosecurity. Currently in the scale-up phase, expanding rapidly and thinking globally, our team and high-performance culture reflect the business, offering an innovative workplace where our team lives and breathes Onside's standards and rituals.

Being local to our customers is pivotal to Onside's success. We are looking for an Onside-enthusiast to join our team as a regional Account Manager to own the retention and growth of our customers through effective long-term account management.

  • Nurture and maintain strong relationships with our farmers, growers and other agribusiness customers to drive positive engagement.
  • Identify opportunities to cement customer loyalty utilising strong industry knowledge, engagement and product usage data, account health indicators, and other metrics to
  • Conduct regular account reviews to proactively address any issues, ensure product usage is high, and that customers are happy.
  • Identify and drive expansion and upsell opportunities, driving uptake of new product features and solutions.