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Intern Technical Solutions

Partly

Partly

IT
Christchurch, New Zealand
Posted on Thursday, May 30, 2024

Note: Partly is headquartered in Christchurch but has employees across NZ, AU, IN, PH, JP, UK and the EU. If you are not based in Christchurch, we will fly you to HQ for 2 weeks for onboarding, as well as 1 week per quarter for our “Season Openers” (we pay for your travel and accommodation). If you are relocating to Christchurch from NZ or from overseas, we can also assist with relocation costs.

🚀 Our story

Partly's mission is to connect the world's parts and we're doing that by building the first global platform for replacement parts, starting with auto parts. Our big vision is to accelerate the world towards a sustainable future where waste is eliminated and all replacement parts are universally searchable, accessible and available to all.

Founded by ex-Rocket Lab engineers, we utilise cutting-edge technology to solve challenging but exciting problems that make a huge impact in a $1.9 trillion industry. We've more than tripled our team over the last 12 months and expect to double in size again over the coming 12 months. We're a global team spanning both Europe and Australasia.

We provide a scalable digital infrastructure solution to some of the world's largest businesses and the most exciting startups. Partly's solutions are integrated across hundreds of companies globally, providing the backbone for cataloguing and managing parts online.

Our investors in Blackbird Ventures (Canva, CultureAmp etc.), Square Peg, Octopus Ventures, Hillfarrance, Icehouse, Peter Beck (Rocket Lab), Akshay Kothari (Notion Co-Founder) and Dylan Field (Figma Co-Founder).

We're continuing to build a world-class team and ensuring Partly is a place where people can do the best work of their lives. We're proud of the culture we've built at Partly, and our values are lived throughout every experience.

🖍️ This role

In the Intern Sales and Solutions Architecture role, you will excel at cultivating robust connections between our team and our clients, adeptly aligning industry demands with customer expectations and technical capabilities. Your knowledge of working with large data sets, and ability to pick up technical concepts, combined with your passion for the automotive industry, will be crucial in driving momentum in the business.

Reporting to the Solutions team, your project scope will be wide and varied, providing you with exceptional learning opportunities that can be applied practically to your chosen career path. You will gain hands-on experience and lead proactive R&D into the perfect customer experience for different automotive part types and jobs, informing data requirements for customers. You will also develop your project management skills by working on various projects simultaneously.

💻 What will you do

  • Conduct market research on specific part type customer experiences (e.g. Performance Brake Pads) including industry trends, and competitor analysis. Gather and analyse data on customer preferences and buying habits and translate it into a tech playbook.

  • Collaborate with cross-functional teams to design and implement tailored solutions for each car part type available on the Partly platform.

  • Work directly with customers and the sales team to understand the customer's technical requirements and feasibility

  • Analyse customer, industry and sales data to create an implementation solution. Translate those requirements internally and drive the project, where required.

  • Lead client presentations and discussions, effectively communicating the technical aspects and benefits of our solutions to various stakeholders including non-technical audiences

  • Work closely with the technical team, providing them with well-defined requirements and guidelines to develop solutions that meet industry and customer specifications.

  • Engage in product testing phases to ensure solutions align with the established criteria, providing constructive feedback for continuous improvement.

  • Participate in strategy development sessions, contributing innovative ideas and approaches that promote the growth and success of the Partly platform in the marketplace.

  • Be the customer. Become a super-user of Partly’s PartsPal Inventory management software and how a customer can use it to find the part that fits.

Want to learn more about the problems we're solving and the culture we're building at Partly? Hear directly from our team here: https://shorturl.at/iAFUX

🥷 Your skills

  • A STEM degree (ideally with the flexibility to go full-time post internship, if a mutual fit)

  • A passion for the automotive sector with demonstrable knowledge of the industry supply chain and its dynamics.

  • Knowledge of replacement car parts, how to purchase and fit one to the car.

  • Strong verbal and written communication abilities, including the capacity to convey ideas clearly and persuasively to customers and colleagues.

  • Proficiency in analysing data and trends to make informed decisions and optimise strategies.

  • A customer-centric mindset with the ability to understand and address customer needs and preferences.

  • Proven capability to collaborate effectively with cross-functional teams to execute marketing campaigns and support sales efforts.

  • Flexibility and adaptability in a dynamic work environment, staying up-to-date with industry trends and best practices.

  • [Bonus] Opportunity to be involved in Partly Racing in the New Zealand GT championship 2024/25

Please note: if you don't have all the skills/experience listed above but believe you could be outstanding in this role, please still consider applying. Many folks, especially those from underrepresented or marginalised groups, often count themselves out. Please allow us to learn more about you and why you're exceptional!

🪅 Benefits

  • Competitive base salary plus equity. Even though we’re a small startup, we offer competitive salaries and great equity for every full-time employee.

  • Parental leave and flexible return to work. After returning to work, primary carers can work 4-day weeks for 100% of their pay for the first twelve weeks. For secondary carers, we offer 10 days of leave at full pay.

  • Flexible working hours. We have an office-first culture but you can work remotely or from home whenever it suits you. There are no fixed hours so you can choose to work when you’re most effective.

  • A brand new architecturally designed office in Christchurch CBD and on Auckland’s Karangahape Road. We have free snacks, drinks on tap, two different coffee machines, social areas, and some of the best cafes a stone's throw away.

  • Monthly team lunches to celebrate our wins and enjoy each other's company outside the office.

  • Ergonomic workspace. Sit-stand desks, ergonomic chairs, quiet spaces, and collaboration spaces to suit all kinds of working styles.