Does driving innovation and enriching our human experience through technology make you tick? At Re-Leased our vision is to shape the future of Commercial Real Estate and drive better outcomes for people, property and planet.

Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate simple and seamless for all parties.

Your Role

We are seeking a Technical Account Manager (TAM) to act as a trusted advisor to prospects and customers throughout the pre-sales and post-sales lifecycle. You will serve as a technical liaison between Sales, Solutions, Product, and Support, providing guidance on platform capabilities, accounting system integrations, and implementation best practices.

This role is ideal for someone who thrives at the intersection of technology, real estate, and finance. If you have experience with property management systems and accounting integrations, and enjoy helping clients unlock value from software, we want to hear from you.

Your Responsibilities

• Partner with Sales Executives as the technical expert in customer-facing presentations.
• Deliver product demos tailored to specific client needs, with a focus on accounting and API integrations.
• Provide technical insights on integrations with Microsoft Business Central, Xero, QuickBooks Online, Intuit Enterprise Suite, Sage Intacct, NetSuite, and other future supported accounting platforms.
• Support RFPs, RFIs, and proof-of-concept engagements by clarifying architecture, capabilities, and configurations.
• Lead technical onboarding and platform configuration in collaboration with Implementation Consultants and Project Managers.
• Provide hands-on support during the integration of third-party accounting platforms.
• Troubleshoot technical and integration issues, working cross-functionally with Product and Engineering as needed.
• Act as a technical champion and escalation point during critical post-sale phases.
• Maintain strong, long-term relationships with key accounts to ensure successful adoption and satisfaction.
• Collaborate with Customer Success Managers to deliver a seamless client experience post-implementation.
• Provide internal teams with feedback from the field to help shape product direction and feature prioritization.
• Assist in developing technical documentation, onboarding materials, and solution guides.

Your Experience

• 3+ years in a Technical Account Manager, Solutions Engineer, Implementation Consultant, or similar client-facing role at a SaaS company.
• Familiarity with accounting systems such as NetSuite, QuickBooks Online, Sage Intacct, Microsoft Business Central, and Xero—particularly around integrations and workflows.
• Experience working with real estate property management software or clients is highly desirable.
• Understanding of APIs, data mapping, webhooks, and common integration protocols (REST, JSON, etc.).
• Strong communication skills with the ability to explain complex technical concepts to non-technical stakeholders.
• Customer-focused mindset with excellent troubleshooting and problem-solving skills.
• Self-starter with the ability to manage multiple projects and priorities in a fast-paced environment.

Our culture is very important to us too, and we strongly believe in living out our core values:

• People First: One team globally; our people and customers always come first.
• Find a Way: Like a river, we find a way around all obstacles
• Win or Learn: Our journey for improvement never ends; enjoy the ride!
• Aim High: We dare to set big goals and love the challenge of achieving them against the odds.

Why Join Re-Leased?

This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, successful global story and the chance to become part of an award winning team and grow your own career with us!

To express an interest please submit your details and tell us your story!