Senior Product Manager
Tracksuit
Product
Auckland, New Zealand
Posted on Wednesday, April 24, 2024
We’re on the look out for a Senior Product Manager to join Tracksuit.
The role
You’ll own the Tracksuit customer journey: the way people purchase, set-up, onboard, upsell and renew Tracksuit. This is a growth-focused role responsible for driving revenue.
Over the last 2 years, we’ve scaled from ~5 people to 70+, and grown from ~$1m in ARR to over $12m. And there’s lots more growth to come.
We’re looking for someone who can own the growth strategy and problem-space, but also own the execution of that strategy.
This is not your run-of-the-mill product role: you have high agency to find the problems that will drive revenue, but you also have accountability to deliver business outcomes.
We’re a small Product and Engineering team with 2x Product managers, 2x Designers, 14x Engineers, and 2x Data Scientists. When you join our team, you’ll have a huge impact on the culture, ways of working and the overall trajectory of Tracksuit.
What are we looking for?
- We want to hear from people with 4+ years experience as a Product Manager in a SaaS business who are curious and empathetic
- Based in Auckland (or willing to relocate to Auckland), where our product, design, and engineering function is based.
- Can add to our product culture: we’re still a growing company (~70 people), and we want someone who can be an advocate for product internally.
- Business results: Focused on having an impact on business results — not just shipping features. Comfortable working in a start-up environment.
- Customer and UX focused: Is comfortable talking to customers and running a discovery process. Has an eye for beautiful, simple UX.
- Kind: This is such a collaborative role that we ultimately want a great, kind human.
- Commercial: has a strong commercial sense for identifying growth opportunities and can collaborate with sales and marketing teams
- Experiment-driven: able to take bests and test hypotheses early and often to avoid analysis paralysis. Is able to identify and manage risks.
- Growth experience: Bonus points if you’ve done work improving a customer journey or been in growth-focused roles.
We think this role is particularly exciting because:
- You get to be hands-on: talking to customers, doing discovery, sitting alongside engineers and designers, and implementing solutions.
- We don’t have a pre-existing strategy around our customer journey or growth model: that’s up to you to collectively define.
- Our product managers have high-level business goals and a clear domain to go and deliver on those goals.
- Tracksuit is design-led: we care deeply about simple, beautiful UX. The whole organisation understands the value of product and design. They push us (the Product team) to uphold these standards.
- We have really engaged customers who want to build with Tracksuit. They’re eager to give us feedback and be part of the journey.
- We’re backed by product-legend Lenny Rachitsky: founder of Lenny’s Podcast and Lenny’s Newsletter. In Lenny’s words: “Across the thousands of startup decks I've looked at, I've almost never seen a growth trajectory like the growth Tracksuit has seen.”
- We don’t have a roadmap dictated to us: we’re empowered to find the problems that are worth solving.
- We have a joint partnership with design and engineering: we believe the best outcomes come from bringing in design and engineering early, getting them close to the problem (not just the solution).
- We make the process fun: we may or may not have recorded one of our recent product release updates in Shrek + Donkey costumes.
Why Tracksuit?
As one of ANZs fastest growing startups, we've hand-picked a world-class team of kind, ambitious, generous, and smart humans.
At only 3 years old, we're incredibly grateful and excited to be working with over 350 epic brands across NZ, AU, the US and UK, like frank body, Bailey Nelson, Disney Plus, MyFitnessPal, Sharesies, Bondi Sands and more.
Our vision is to be used in every strategic growth conversation for the best consumer brands of today and tomorrow. We’re doing this by becoming the common language to measure, understand and communicate the value of brand building.
We've built beautiful, always-on, radically affordable brand tracking — taking an old-school, $100k+ market research product and making it 10x easier to use and 10x more affordable.
Why you’ll thrive here:
We’re a tight-knit, supportive, and ambitious team, keen to empower companies to use brand to drive success. Our culture thrives on transparency, trust, learning, and constant development and improvement. Underpinning the experience are our competitive salaries, and other great benefits.
– Come and experience life at one of the fastest-growing startups in New Zealand & Australia while we are still in the hyper-growth phase.
– Competitive market rate remuneration.
– ESOP for all staff, so you are rewarded for your best work and have a share in the success
– We have beautiful hubs in AKL, SYD, LND, and NYC and we are basing our teams out of those cities. We provide full work flexibility (location, timing) day to day, and are happy to build unique employee experiences, creating an ideal work-life for individuals
– Health and wellness benefits
– Learning and development support for all of our staff
– Mentors
– Company socials – we celebrate our success together
– We practice complete transparency with compensation, goals (personal and professional), feedback, and high level strategic conversations
Obviously, when you join, you’ll receive an epic Tracksuit which reflects our vibe. We are built for speed and comfort, we're fun and informal (yet tidy), and we're practical and ready for anything.
We are committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet some of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement.
If you think you have what it takes but don’t necessarily tick every requirement on this job description, please get in touch and apply.