We are on a mission to transform how tradespeople manage their businesses and positively impact their lives. We hire energetic individuals to help build something special that will revolutionise the industry and significantly benefit our customers. Our goal is for millions of people around the world to use Tradify.

We are looking for a dedicated, passionate, and highly capable individual to join our UX design practice. This team is responsible for delivering the Tradify product experience and supporting various aspects of the business. We need someone eager to make a significant impact on the business and in the daily lives of our incredible user base.

This role involves gaining a deep understanding of the challenges faced by tradies and using that insight to create meaningful product experiences. Additionally, you will have the opportunity to define, design, and collaborate closely with the engineering team to bring these solutions to life.

If you thrive on design thinking, a relentless pursuit of designing awesome user experiences, and ultimately helping people succeed, you’re gonna fit right in. On a typical day, you might do some of the following:

• Kick off the morning with coffee and a catch-up with a diverse range of team members.
• Meet with the Engineering team to share prototypes for a new mobile feature you are working on.
• Work with the Research and Insights team on what we know about how customers carry out quoting through to invoicing to help paint the journey we are focussing on.
• Participate in a discussion about a customer problem and the process we will use to uncover a solution.
• Review engineering work and sit with a developer to finely tune the end result to ensure the user experience is as awesome as you had imagined.
• Go deep on a new solution for the latest cycle, discovering user needs, co-designing with tradies, and helping define technical specs to supply to engineers.

What is a Cycle you say? Glad you asked!

We work in what we call Cycles, which can last for a given amount of time - like 6 weeks. Each cycle has a dedicated team to design, develop and test solutions that have been recommended to the business by Product Managers. You'll work alongside both of these teams, ensuring the intended experience is delivered to a high standard using your awesome UX skills.